Returns & Exchanges
At theIrvine, we stand behind our electronics with a 30-day satisfaction guarantee, ensuring you have the right tech for your needs. If you are not completely satisfied with your purchase, we offer a streamlined return and exchange process for all original-condition items.
Initiate Your Request
Log into your theIrvine account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Package Your Device
Securely pack the electronics in their original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund.
Ship to Our Tech Center
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for secure transport to our inspection facility.
Inspection and Refund
Our technicians will verify the device's condition within 3-5 business days of receipt, after which your refund will be processed back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing