Frequently Asked Questions
Everything you need to know about your theIrvine experience.
What is the warranty period for electronics purchased at theIrvine?
All our electronic devices come with a standard 12-month manufacturer warranty that covers technical defects and hardware malfunctions.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days, while express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy for opened gadgets?
We offer a 30-day return window. If the item is opened, it must be returned in its original packaging with all accessories included; a small restocking fee may apply.
Do you provide international shipping?
Yes, theIrvine ships to over 50 countries worldwide. Shipping costs and delivery times vary based on your location and local customs processing.
Are the products sold on theIrvine brand new or refurbished?
We primarily sell brand new, factory-sealed products. Any refurbished items are clearly labeled and have undergone a rigorous 50-point quality inspection.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.